To add warranty cover to a stock condition replacement item

Where a stock condition replacement item has been renewed within an asset record, for example the installation of a new bathroom suite, this may come with an agreed warranty, and provided an existing warranty map covers the overarching component, the terms of the manufacturer's guarantee against defects can be documented, ready for tracking and reporting purposes.

The procedure to add warranty cover to a stock condition replacement item is as follows:

1. Using the global search facility, type in the first few characters of the asset address 1.
2. With the results displayed in the Asset tab, double-click on the row containing the exact record match. Where the expected record is not listed, a more advanced search can be conducted using the spy-glass icon ().
3. Click on Asset Details. The Asset Details window is displayed for the current asset.
4. Click on Stock Condition 1. The Stock Condition tab is activated, revealing those stock condition elements that are pertinent to the asset record in current focus.
5. Expand the Replacements subheading within the nested stock condition element structure and highlight the specific replacement item against which the terms of warranty are to be recorded.
6. Click on New Warranty. The Warranty Details window is displayed.
7. Using the Warranty type drop-down field, select the desired parameter classification relevant to the warranty being offered e.g. Product Guarantee, Extended Warranty, Service Contract, etc. 2.
8. Use the Description / Terms and Conditions fields to record contextual information pertinent to the warranty.
9. Using the Contractor drop-down field, select the name of the contractor providing the warranty cover.
10. Choose an Effective from date for this warranty cover i.e. the date on which it came into effect 3.
11. Choose an Effective to date if the warranty cover entry is to be time bound; a blank field means the record will be continually valid.
12. Click on Save.

Tip

1 Use the Left () and Right () scrolling arrows to reveal additional tabs that might be hidden from view.

Note

1 The search facility will return all possible matches for any corresponding address field once the Number of characters before an automatic search commences system preference is reached.

2 Only those warranty types applicable to the overarching stock condition component will be available for selection.

3 The Effective from date defaults to the current system date and cannot be left blank.

See related topics...

To create a warranty map for a contractor

To add warranty cover to a stock condition attribute

To link a warranty document to a stock condition replacement item