To add a stock condition component to a tenant refusal map

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For each stock condition component relevant to a phased housing improvement programme, its inclusion within a Tenant Refusal Map ensures that any declined upgrade to, say, a new kitchen, bathroom or replacement window frames is qualified in terms of the specific focus area covered in the property survey structure.


The procedure to add a stock condition component to a tenant refusal map is as follows:

  1. Navigate to Quick Menu > Asset Management > Configuration > Configure Tenant Refusal Mapping. The Configure Tenant Refusal Mapping window is displayed.
  2. Select a tenant refusal mapping from the hierarchical list, or type its name into the Search for Tenant Refusal Mapping field. By default the list is filtered to show Current mappings. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All 1.
  3. Click on Add Component. The Component Select window is displayed, revealing the stock condition elemental hierarchy.
  4. Click on the nested expansion level pointer icons () to reveal the associated stock condition components.
  5. Activate the tick box against one or more stock condition components to be included within the tenant refusal map; click on Add to transfer the chosen entries to the right ('required') pane 2.
  6. Click on Select 3. The chosen component subset is displayed in the Components grid 4.


Note

1 The Search for Tenant Refusal Mapping field will match against any element of the refusal type description.

2 In the same way, use the Remove option in conjunction with the associated tick box field to transfer the component entries out of the right ('required') pane.

3 Any components already included within the tenant refusal map will automatically appear within the right ('required') pane, alongside the latest subset.

4 Where selected components are no longer relevant to the tenant refusal map, activate the Select tick box adjacent to each corresponding entry within the Components grid and click on Remove Component.


See related topics...

To add a SOR code to a tenant refusal map

To create a tenant refusal map for a stock condition replacement scenario