PSL account management overview
An account is linked to a Private Sector Leasing (PSL) agreement and categorises the nature and range of all incurred fees. The way that accounts are structured and employed is at the discretion of the housing organisation but in general terms could be subdivided into, say, property-based and agreement-based fees, or to reflect how the terms of the lease will be implemented. For example, an account type of 'PSL Emergency Property Rate' might be created to group together those direct fees arising through the leasing of a property from the private landlord to fulfil an urgent housing need. A separate account within the same agreement might also be created for associated optional charges, such as the use of a dedicated parking space, which is also covered under the terms of the scheme. Individual charges incurred separately for the residential property and the parking space are then linked to the unique accounts but combined within the same overall agreement. That approach makes the tracking of fees easier, both for the housing organisation and also the private landlord. A further account, still within the same agreement, might also be created to manage indirect 'administrative' items such as landlord management fees. Any number of applicable leasing fees can be linked to an individual account, with each comprising several discrete elements (components of the agreed rate). Should an account become a cause for concern, particularly where there is a dispute between the housing organisation and the landlord, it can be added to a watch list, effectively placing it under the microscope, either for a set period of time, or indefinitely.
Separate help articles have been created for each key aspect of PSL account management, including: