ASB task merge tags

Tag Reference

Tag Name

Description

Actual Start Date

@(ASBTask.ActualStartDate)

The date on which the ASB task was formally commenced

ASB Case Contact

@(ASBTask.ASBCaseContact)

The name of the principal contact in the parent ASB case

Cancellation Reason

@(ASBTask.CancellationReason)

The parameter value assigned to the ASB task to qualify the circumstances surrounding its cancellation

Case Id

@(ASBTask.CaseId)

The unique reference number assigned to the parent ASB case

Completion Reason

@(ASBTask.CompletionReason)

The parameter value assigned to the ASB task to qualify the circumstances surrounding its completion

Created By

@(ASBTask.CreatedBy)

The name of the end user who raised the ASB task

Current Status

@(ASBTask.CurrentStatus)

The current progression status of the ASB task

End Date

@(ASBTask.EndDate)

The date on which the ASB task was cancelled or completed

Escalation Date

@(ASBTask.EscalationDate)

The date on which the escalation rule assigned to the ASB task comes into effect

Escalation Rule

@(ASBTask.EscalationRule)

The name of the escalation rule linked to the ASB task

Hold Reason

@(ASBTask.HoldReason)

The parameter value assigned to the ASB task to qualify the circumstances surrounding it being placed on hold

Hold Release Date

@(ASBTask.HoldReleaseDate)

The date on which the ASB task was released from being on hold

Last Task Note

@(ASBTask.LastTaskNote)

The most recent note appended to the ASB task

Late Completion Notes

@(ASBTask.LateCompletionNotes)

The contextual information added to the ASB task to qualify the circumstances surrounding the missed SLA target completion date

Late Completion Reason

@(ASBTask.LateCompletionReason)

The parameter value assigned to the ASB task to qualify the circumstances surrounding the SLA target completion date being exceeded

Mandatory

@(ASBTask.Mandatory)

The ASB task is mandatory for the overarching category

Manual Task

@(ASBTask.ManualTask)

The ASB task has been added to the parent case manually and does not form part of the automatic task path set for the overarching category

Next Escalation Action

@(ASBTask.NextEscalationAction)

The next action to be applied to an escalated ASB task

Note Creator

@(ASBTask.NoteCreator)

The name of each end user who added a note to the ASB task

Note Date

@(ASBTask.NoteDate)

The date on which each note was added to the ASB task

Note Detail

@(ASBTask.NoteDetail)

The information recorded against each individual ASB task note

Ownership Effective From Date

@(ASBTask.OwnershipEffectiveFromDate)

The date on which the allocated ASB task ownership came into effect

Ownership Effective To Date

@(ASBTask.OwnershipEffectiveToDate)

The planned date on which the allocated ASB task ownership comes to an end

Planned Start Date

@(ASBTask.PlannedStartDate)

The anticipated start date for the ASB task

Predecessor Task

@(ASBTask.PredecessorTask)

A list of linked predecessor ASB tasks

Predecessor Task Lag

@(ASBTask.PredecessorTaskLag)

The delay period configured between dependent ASB tasks

Re-assignment Notes

@(ASBTask.ReassignmentNotes)

The contextual notes in support of the ASB task being reassigned to an alternative owner

Re-assignment Reason

@(ASBTask.ReassignmentReason)

The parameter value assigned to the ASB task to qualify the circumstances surrounding the change of owner

Responsible Manager

@(ASBTask.ResponsibleManager)

The name of the end user with line management responsibility for the assigned ASB task owner

Revised Target Date

@(ASBTask.RevisedTargetDate)

The revised SLA target completion date set for the ASB task

SLA Warning Date

@(ASBTask.SLAWarningDate)

The amber warning date set for the ASB task

Status

@(ASBTask.Status)

The chronological progression status history for the ASB task

Status Date

@(ASBTask.StatusDate)

The date on which each progression status was applied to the ASB task

Status Notes

@(ASBTask.StatusNotes)

The contextual information added in support of each change of progression status for the ASB task

Status Set By

@(ASBTask.StatusSetBy)

The name of the end user who assigned each individual progression status to the ASB task

Target Date

@(ASBTask.TargetDate)

The SLA target completion date set for the ASB task

Target Revised By

@(ASBTask.TargetRevisedBy)

The name of the end user who adjusted the SLA target completion date for the ASB task

Target Revision Notes

@(ASBTask.TargetRevisionNotes)

The contextual information provided in support of the change of target completion date for the task

Target Revision Reason

@(ASBTask.TargetRevisionReason)

The parameter value assigned to the ASB task to qualify the change of target completion date

Task Id

@(ASBTask.TaskId)

The unique internal reference number for the ASB task

Task Name

@(ASBTask.TaskName)

The full name of the ASB task definition

Task Owner

@(ASBTask.TaskOwner)

The allocated owner of the ASB task