ASB case merge tags

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Communication merge tags library - ASB Case

Tag Reference

Tag Name

Description

ASB Case Contact Type

@(ASBCase.ASBCaseContactType)

The specific classification of each contact linked to the ASB case i.e. complainant, perpetrator or associated person

Associated Contact Details

@(ASBCase.AssociatedContactDetails)

Reveals any notes recorded for the associated contact

Associated Contact Type

@(ASBCase.AssociatedContactType)

The organisation, affiliation or position of the associated contact e.g. Police, Social Worker, etc.

Attachment Description

@(ASBCase.AttachmentDescription)

An explanation of each file - a video clip, an image, an audio recording - attached to the ASB case

Attachment File Name

@(ASBCase.AttachmentFileName)

The unique name given to each file - a video clip, an image, an audio recording - attached to the ASB case

Attachment File Type

@(ASBCase.AttachmentFileType)

The specific file type for each attachment linked to the ASB case e.g. PDF, JPG, HTML, WAV, MP4, etc.

Cancellation Reason

@(ASBCase.CancellationReason)

The parameter value assigned to the ASB case to qualify the circumstances surrounding its cancellation

Case Id

@(ASBCase.CaseId)

The unique reference number assigned to the ASB case

Case Owner

@(ASBCase.CaseOwner)

The name of the owner to whom the ASB case is assigned

Category Types

@(ASBCase.CategoryTypes)

The description of each category assigned to the ASB case

Classification

@(ASBCase.ClassificationId)

The record identifier for the ASB case

Company

@(ASBCase.CompanyId)

The company(s) to which the ASB case relates

Complainants

@(ASBCase.Complainants)

The names of all contacts identified as complainants in the ASB case

Completion Reason

@(ASBCase.CompletionReason)

The parameter value assigned to the ASB case to qualify the circumstances surrounding its completion

Contact Effective From Date

@(ASBCase.ContactEffectiveFromDate)

The date on which the principal contact came into effect for the ASB case

Contact Effective To Date

@(ASBCase.ContactEffectiveToDate)

The planned date on which the link between the ASB case and the principal contact is reviewed

Contact Group Name

@(ASBCase.ContactGroupName)

The name of the principal contact group in the ASB case

Contact Name

@(ASBCase.ContactName)

The name of the principal contact in the ASB case

Created By

@(ASBCase.CreatedBy)

The name of the end user who recorded the ASB case

Current Status

@(ASBCase.StatusId)

The current progression status of the ASB case

End Date

@(ASBCase.ActualEndDate)

The date on which the ASB case was cancelled or completed

Hold Reason

@(ASBCase.HoldReason)

The parameter value assigned to the ASB case to qualify the circumstances surrounding it being placed on hold

Hold Release Date

@(ASBCase.HoldReleaseDate)

The date on which the ASB case was released from being on hold

Last Case Note

@(ASBCase.LastCaseNote)

The most recent note appended to the ASB case

Linked Case

@(ASBCase.LinkedCase)

The unique reference for each linked ASB case

Manager Decision

@(ASBCase.ManagerDecision)

The most recent parameter value assigned to the ASB case to capture the manager's authorisation outcome

Manager Notes

@(ASBCase.ManagerNotes)

The contextual information added to the ASB case in support of the manager's authorisation decision

Note Creator

@(ASBCase.NoteCreator)

The name of each end user who appended a note to the ASB case

Note Date

@(ASBCase.NoteDate)

The date on which each individual ASB case note was created

Note Detail

@(ASBCase.NoteDetail)

The information recorded against each individual ASB case note

Overall Priority

@(ASBCase.ASBOverallPriorityTypeId)

The overarching priority assigned to the ASB case, determined from the assigned categories

Ownership Effective From Date

@(ASBCase.OwnershipEffectiveFromDate)

The date on which the reassignment of ownership comes into effect

Ownership Effective To Date

@(ASBCase.OwnershipEffectiveToDate)

The date on which the reassigned ownership comes to an end

Perpetrators

@(ASBCase.Perpetrators)

The names of all contacts identified as perpetrators in the ASB case

Re-assignment Notes

@(ASBCase.ReassignmentNotes)

The contextual information added to the ASB case in support of the reassigned owner

Re-assignment Reason

@(ASBCase.ReassignmentReason)

The parameter value assigned to the ASB case to qualify the circumstances surrounding the reassignment of ownership

Responsible Manager

@(ASBCase.ResponsibleManager)

The immediate line manager of the ASB case owner

Review Date

@(ASBCase.ReviewDate)

The date on which the ASB case was formally reviewed

Start Date

@(ASBCase.ActualStartDate)

The commencement date of the ASB case

Status

@(ASBCase.Status)

The chronological progression status history for the ASB case

Status Date

@(ASBCase.StatusDate)

The date on which each progression status was applied to the ASB case

Status Notes

@(ASBCase.StatusNotes)

The contextual information added in support of each change of progression status for the ASB case

Status Set By

@(ASBCase.StatusSetBy)

The name of the end user who assigned each individual progression status for the ASB case


See related topics...

Communication merge tags library overview

ASB category merge tags

ASB cost merge tags

ASB incident merge tags

ASB legal action merge tags

ASB review merge tags

ASB task merge tags