Communication merge tags library - ASB Case
Tag Reference |
Tag Name |
Description |
ASB Case Contact Type |
@(ASBCase.ASBCaseContactType) |
The specific classification of each contact linked to the ASB case i.e. complainant, perpetrator or associated person |
Associated Contact Details |
@(ASBCase.AssociatedContactDetails) |
Reveals any notes recorded for the associated contact |
Associated Contact Type |
@(ASBCase.AssociatedContactType) |
The organisation, affiliation or position of the associated contact e.g. Police, Social Worker, etc. |
Attachment Description |
@(ASBCase.AttachmentDescription) |
An explanation of each file - a video clip, an image, an audio recording - attached to the ASB case |
Attachment File Name |
@(ASBCase.AttachmentFileName) |
The unique name given to each file - a video clip, an image, an audio recording - attached to the ASB case |
Attachment File Type |
@(ASBCase.AttachmentFileType) |
The specific file type for each attachment linked to the ASB case e.g. PDF, JPG, HTML, WAV, MP4, etc. |
Cancellation Reason |
@(ASBCase.CancellationReason) |
The parameter value assigned to the ASB case to qualify the circumstances surrounding its cancellation |
Case Id |
@(ASBCase.CaseId) |
The unique reference number assigned to the ASB case |
Case Owner |
@(ASBCase.CaseOwner) |
The name of the owner to whom the ASB case is assigned |
Category Types |
@(ASBCase.CategoryTypes) |
The description of each category assigned to the ASB case |
Classification |
@(ASBCase.ClassificationId) |
The record identifier for the ASB case |
Company |
@(ASBCase.CompanyId) |
The company(s) to which the ASB case relates |
Complainants |
@(ASBCase.Complainants) |
The names of all contacts identified as complainants in the ASB case |
Completion Reason |
@(ASBCase.CompletionReason) |
The parameter value assigned to the ASB case to qualify the circumstances surrounding its completion |
Contact Effective From Date |
@(ASBCase.ContactEffectiveFromDate) |
The date on which the principal contact came into effect for the ASB case |
Contact Effective To Date |
@(ASBCase.ContactEffectiveToDate) |
The planned date on which the link between the ASB case and the principal contact is reviewed |
Contact Group Name |
@(ASBCase.ContactGroupName) |
The name of the principal contact group in the ASB case |
Contact Name |
@(ASBCase.ContactName) |
The name of the principal contact in the ASB case |
Created By |
@(ASBCase.CreatedBy) |
The name of the end user who recorded the ASB case |
Current Status |
@(ASBCase.StatusId) |
The current progression status of the ASB case |
End Date |
@(ASBCase.ActualEndDate) |
The date on which the ASB case was cancelled or completed |
Hold Reason |
@(ASBCase.HoldReason) |
The parameter value assigned to the ASB case to qualify the circumstances surrounding it being placed on hold |
Hold Release Date |
@(ASBCase.HoldReleaseDate) |
The date on which the ASB case was released from being on hold |
Last Case Note |
@(ASBCase.LastCaseNote) |
The most recent note appended to the ASB case |
Linked Case |
@(ASBCase.LinkedCase) |
The unique reference for each linked ASB case |
Manager Decision |
@(ASBCase.ManagerDecision) |
The most recent parameter value assigned to the ASB case to capture the manager's authorisation outcome |
Manager Notes |
@(ASBCase.ManagerNotes) |
The contextual information added to the ASB case in support of the manager's authorisation decision |
Note Creator |
@(ASBCase.NoteCreator) |
The name of each end user who appended a note to the ASB case |
Note Date |
@(ASBCase.NoteDate) |
The date on which each individual ASB case note was created |
Note Detail |
@(ASBCase.NoteDetail) |
The information recorded against each individual ASB case note |
Overall Priority |
@(ASBCase.ASBOverallPriorityTypeId) |
The overarching priority assigned to the ASB case, determined from the assigned categories |
Ownership Effective From Date |
@(ASBCase.OwnershipEffectiveFromDate) |
The date on which the reassignment of ownership comes into effect |
Ownership Effective To Date |
@(ASBCase.OwnershipEffectiveToDate) |
The date on which the reassigned ownership comes to an end |
Perpetrators |
@(ASBCase.Perpetrators) |
The names of all contacts identified as perpetrators in the ASB case |
Re-assignment Notes |
@(ASBCase.ReassignmentNotes) |
The contextual information added to the ASB case in support of the reassigned owner |
Re-assignment Reason |
@(ASBCase.ReassignmentReason) |
The parameter value assigned to the ASB case to qualify the circumstances surrounding the reassignment of ownership |
Responsible Manager |
@(ASBCase.ResponsibleManager) |
The immediate line manager of the ASB case owner |
Review Date |
@(ASBCase.ReviewDate) |
The date on which the ASB case was formally reviewed |
Start Date |
@(ASBCase.ActualStartDate) |
The commencement date of the ASB case |
Status |
@(ASBCase.Status) |
The chronological progression status history for the ASB case |
Status Date |
@(ASBCase.StatusDate) |
The date on which each progression status was applied to the ASB case |
Status Notes |
@(ASBCase.StatusNotes) |
The contextual information added in support of each change of progression status for the ASB case |
Status Set By |
@(ASBCase.StatusSetBy) |
The name of the end user who assigned each individual progression status for the ASB case |
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