ASB review merge tags

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Communication merge tags library - ASB Review

Tag Reference

Tag Name

Description

End Date

@(ASBReview.EndDate)

The date on which the ASB case review was completed

Escalation Date

@(ASBReview.EscalationDate)

The date on which the escalation rule assigned to the ASB case review comes into effect

Escalation Rule

@(ASBReview.EscalationRule)

The name of the escalation rule linked to the ASB case review

Late Completion Notes

@(ASBReview.LateCompletionNotes)

The contextual information added to the ASB case review in support of the late outcome, where applicable

Late Completion Reason

@(ASBReview.LateCompletionReason)

The parameter value assigned to the ASB case review to qualify the circumstances surrounding its late completion, where applicable

Next Escalation Action

@(ASBReview.NextEscalationAction)

The next action to be applied to an escalated ASB case review

Next Escalation Date

@(ASBReview.NextEscalationDate)

The date on which the next escalation action will be applied to the ASB case review

Outcome

@(ASBReview.Outcome)

The parameter value assigned to the ASB case review to qualify the circumstances surrounding its completion

Outcome Notes

@(ASBReview.OutcomeNotes)

The contextual information added to the ASB case review in support of the outcome

Outcome User

@(ASBReview.OutcomeUser)

The name of the end user who assigned the outcome to the ASB case review

SLA Warning Date

@(ASBReview.SLAWarningDate)

The amber warning date set for the ASB case review, determined from the assigned priority

Start Date

@(ASBReview.StartDate)

The commencement date of the ASB case review, determined from the assigned priority

Status

@(ASBReview.Status)

The chronological progression status history for the ASB case review

Status Date

@(ASBReview.StatusDate)

The date on which each progression status was applied to the ASB case review

Target Date

@(ASBReview.SLATargetDate)

The SLA target completion date set for the ASB case review, determined from the assigned priority


See related topics...

Communication merge tags library overview

ASB task merge tags

ASB case merge tags

ASB category merge tags

ASB cost merge tags

ASB incident merge tags

ASB legal action merge tags