Communication merge tags library - ASB Review
Tag Reference |
Tag Name |
Description |
End Date |
@(ASBReview.EndDate) |
The date on which the ASB case review was completed |
Escalation Date |
@(ASBReview.EscalationDate) |
The date on which the escalation rule assigned to the ASB case review comes into effect |
Escalation Rule |
@(ASBReview.EscalationRule) |
The name of the escalation rule linked to the ASB case review |
Late Completion Notes |
@(ASBReview.LateCompletionNotes) |
The contextual information added to the ASB case review in support of the late outcome, where applicable |
Late Completion Reason |
@(ASBReview.LateCompletionReason) |
The parameter value assigned to the ASB case review to qualify the circumstances surrounding its late completion, where applicable |
Next Escalation Action |
@(ASBReview.NextEscalationAction) |
The next action to be applied to an escalated ASB case review |
Next Escalation Date |
@(ASBReview.NextEscalationDate) |
The date on which the next escalation action will be applied to the ASB case review |
Outcome |
@(ASBReview.Outcome) |
The parameter value assigned to the ASB case review to qualify the circumstances surrounding its completion |
Outcome Notes |
@(ASBReview.OutcomeNotes) |
The contextual information added to the ASB case review in support of the outcome |
Outcome User |
@(ASBReview.OutcomeUser) |
The name of the end user who assigned the outcome to the ASB case review |
SLA Warning Date |
@(ASBReview.SLAWarningDate) |
The amber warning date set for the ASB case review, determined from the assigned priority |
Start Date |
@(ASBReview.StartDate) |
The commencement date of the ASB case review, determined from the assigned priority |
Status |
@(ASBReview.Status) |
The chronological progression status history for the ASB case review |
Status Date |
@(ASBReview.StatusDate) |
The date on which each progression status was applied to the ASB case review |
Target Date |
@(ASBReview.SLATargetDate) |
The SLA target completion date set for the ASB case review, determined from the assigned priority |
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