To view available resources for potential allocation

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The procedure to view available resources for potential allocation is as follows:

  1. Navigate to Home (), if not already active. The default Home panes are displayed.
  2. Click on Available Resources 1. The Available Resources pane is in focus, revealing a list of all resources that could potentially be allocated to an applicant 2. By default, the list is filtered to show current rent void episodes and active allocation resources.
  3. Click on Expand to increase the size of the pane up to the full viewing area, as required 3. Certain fields are worthy of special note and are captured in the table below.
  4. To analyse the details of an asset void episode, double-click on the corresponding row. The Asset Void Episode window is displayed. An explanation of the functionality supporting the progression of asset void episodes is covered separately in the topic Assets resource management overview.
  5. Alternatively, to analyse the details of an allocation resource, double-click on the corresponding row. The Resource Details window is displayed. An explanation of the functionality supporting the progression of allocation resources is covered separately in the topics Nominations resource management overview and Services resource management overview.
  6. Click on Close.


Note

1 The default Home panes are configured at user account level.

2 Only those resources that are linked to the same functional unit as that of the end user will be displayed. Where functional units have not been employed, all resources will be displayed.

3 To revert the pane back to the original size click on Collapse.


Field

Description

Resource

For asset void episodes, this field displays the associated address; for non-organisation assets or services, the description is revealed.

Type

The category heading assigned to the resource, specifically Void, Services or Non-Organisation Asset.

Subtype

The name of the resource subtype e.g. House, Flat, Professional Training, Warden Support, Personal Care, etc.

Proposed Start

This field is only populated for asset voids and denotes the anticipated start date for the episode.

Start

For asset voids, this field denotes the actual start date for the episode; for non-organisation assets or services, their effective 'from' date is revealed.

Proposed End

This field is only populated for asset voids and denotes the anticipated end date for the episode.

End

For asset voids, this field denotes the actual end date for the episode; for non-organisation assets or services, their effective 'to' date is revealed.

Action Plan

The name of the current action plan linked to the resource.

Target Date

The proposed completion date for the current action plan.

SLA Indicator

This field displays a colour-coded SLA indicator, summarising the status of the action plan relative to the target completion date (Green - Amber - Red). Green = The action plan is on track; Amber = The warning days limit set for the action plan has now been reached; Red = The target date set for the action plan has expired.


See related topics...

Resource management overview

To view outstanding actions within a resource plan

To add an additional waiting list to a resource

Assets resource management overview

Nominations resource management overview

Services resource management overview