To add an equipment type to a tenant refusal map

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For each equipment type where a social landlord is legally required to carry out servicing visits, safety checks, or remedial action resulting from product recall notices, its inclusion within a Tenant Refusal Map ensures that any instances of declined access to, say, a boiler replacement can be formally tracked.


The procedure to add an equipment type to a tenant refusal map is as follows:

  1. Navigate to Quick Menu > Asset Management > Configuration > Configure Tenant Refusal Mapping. The Configure Tenant Refusal Mapping window is displayed.
  2. Select a tenant refusal mapping from the alphabetical list, or type its name into the Search for Tenant Refusal Mapping field. By default the list is filtered to show Current mappings. An alternative filter can be applied using the Select view drop-down field: Expired, Future or All 1.
  3. Click on Add Equipment Type. The Equipment Type Select window is displayed, revealing a list of all equipment types summarised at group level.
  4. To identify equipment types relevant to a tenant refusal map: (a) Click on the expansion level pointer icons () to reveal the equipment types underneath each group heading; (b) Activate the tick box against one or more items to be included within the tenant refusal map; (c) Click on Add to transfer the chosen entries to the right ('required') pane 2; (d) Click on Select - The chosen equipment subset is displayed in the Equipment Types summary table 3.
  5. Repeat steps 3 and 4 to add further equipment types to the same tenant refusal map 4.


Note

1 The Search for Tenant Refusal Mapping field will match against any element of the refusal type description.

2 In the same way, use the Remove option in conjunction with the associated tick box field to transfer the equipment type entries out of the right ('required') pane.

3 Any equipment types already included within the tenant refusal map will automatically appear within the right ('required') pane, alongside the latest subset.

4 Where selected equipment types are no longer relevant to the tenant refusal map, activate the Select tick box adjacent to each corresponding entry within the Equipment Types grid and click on Remove Equipment Type.


See related topics...

To create a new equipment type

To create a tenant refusal map for a stock condition replacement scenario