Support provision financial capability overview

Increasing the financial capability among social housing tenants is an important step in preventing unmanageable rent arrears and the likelihood of possible evictions, as well as contributing to their social mobility. As a starting point, maintaining an accurate picture of a tenant's incomings and outgoings allows considered judgements to be made around identifying possible cost savings, and basing financial choices on the true picture. Within the Money Management tile of a support provision case, financial commitments can be categorised as Expenditure, Secured Debt (where an asset serves as collateral for the debt), or Unsecured Debt (where lenders do not have the rights to any collateral for the debt if the tenant falls behind on their payments); all streams of Income can also be recorded. Once saved, the value of each entry will be combined into the overall breakdown figures: Total Income, Total Expenditure, and Remaining Income after Expenditure, as well as the Total Debt (divided into Secured and Unsecured components).

At any point in time, it is possible to capture the financial position reported through the Money Management tile as a historical snapshot, storing in memory the current figures ready for subsequent retrieval. Any number of snapshots can be taken during the lifecycle of the support provision case and recalled using the Select Date picklist; by default this will always be set to Current i.e. presenting the latest figures.

Separate help articles have been created for each key aspect of support provision financial capability, including:

• To create a new money management entry within a support provision case
• To create a financial snapshot within a support provision case