Introducing tenant diversity analysis as a percentage reports

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This suite of reports aims to measure whether services are being delivered equally to different groups of tenants, based on age, gender, ethnicity, disability, sexuality and religious belief. Expressed as a percentage, each metric can be used to inform activities aimed at improving data quality and accuracy, as well as steering management decisions on policy and service transparency. Each summary report is supported by comprehensive drill-down facilities where more detail on the diversity cohort is required.

To ensure accurate and consistent benchmarking at national level, excluded from the calculation are any instances where the tenant has declined to provide the diversity information requested i.e. this does not count as information held.


The derivation of the report uses the formula (X / Y) * 100, where:

X = the total number of social tenants on whom diversity information is held

Y = the total number of social tenants.


By way of example, if say 2000 tenant records are held on the system, of which 850 comprise ethnicity data, the percentage of social tenants for whom ethnic diversity information is stored would be calculated as: (850 / 2000) * 100 = 42.5%. Identical calculations would be conducted for age, gender, disability, sexuality and religious belief category reports.


See related topics...

Diversity analysis reporting overview