Diversity analysis reporting overview
It is universally accepted that the social and economic composition of communities varies greatly and is constantly changing. Social housing providers therefore need to have a strong understanding of their local area in order to design services that both meet current needs and are sufficiently flexible to respond to developing circumstances.The more comprehensive and up-to-date information a housing provider stores on the characteristics of its residents, their communication and other relevant needs, the better its services will be. The prosperity and cohesion of all housing communities are affected by the impact of differing age, gender, disability and sexual orientation profiles. Social housing providers are asked to channel their operational activities to meet the needs of such a diverse range of communities and individuals, seeking to improve the services they provide to be more representative, relevant and efficient to ensure that policies and procedures deliver for everyone. Civica Cx Housing supports the recording of diversity information in such a way that policies and requirements can be applied to each individual tenant, and the outcomes robustly monitored.
The reports available in this section capture diversity metrics on all tenants, categorised by age, gender, ethnicity, disability, sexuality and religious belief.
As the output format is deliberately consistent, the separate diversity reports have been grouped together into a single help article, specifically: