To change the start date of a PRS agreement

The procedure to change the start date of a PRS agreement is as follows:

1. Using the global search facility, type in the first few characters of either the responsible contact for the PRS agreement or the asset address 1.
2. Double-click on the row containing the exact record match. Where the expected record is not listed, a more advanced search can be conducted using the spy-glass icon ().
3. Click on Agreements (contact summary 360 view) or History (for an asset) 2. The Agreements tile (or History tab) is activated, revealing a list of all agreements associated with the contact (or asset) in the Agreements (or Rent) summary table.
4. Double-click on the row containing the specific agreement for which a revised start date is applicable. The Agreement Details window is displayed.
5. Click on Change Date. The Change Agreement Date window is displayed, revealing the salient characteristics of the selected PRS agreement.
6. Enter the Revised start date for the PRS agreement using the calendar icon (), or type in the value directly (format DD/MM/YY or DD/MM/YYYY) 3.
7. Click on Confirm. The end user must affirm the proposed change before the start date is updated with the new value.
8. Click on Close.

Note

1 The search facility will automatically return all possible matches for a contact's first name and last name once the Number of characters before an automatic search commences system preference is reached; it will likewise return all possible matches for any corresponding address field.

2 The availability and customisation of all Contact Summary 360 View tiles is controlled separately for each end user via their unique system profile.

3 A revised start date is only permitted for current PRS agreements.

See related topics...

PRS agreement management overview

To create a new PRS agreement for an asset

To define the user profile

Using the search facility